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Agent

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An Agent is a customer experience representative who manages customer inquiries via various support channels.

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Related Terms

COPC Certification
Customer Support
Full-Time Employee (FTE)
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Customer Success
Customer Success
Finance & Accounting
Finance & Accounting
Data Processing
Data Processing
Content Moderation
Content Moderation
Technical Customer Support
Technical Customer Support
Professional Services
Professional Services
Customer Support Outsourcing
Customer Support Outsourcing
Technical Customer Support
Technical Customer Support
Customer Onboarding Solutions
Customer Onboarding Solutions
Customer Experience
Customer Experience
Customer Conversion Solutions
Customer Conversion Solutions
Customer Renewals Outsourcing
Customer Renewals Outsourcing
Customer Support
Customer Support