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Agent

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An Agent is a customer experience representative who manages customer inquiries via various support channels.

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Related Terms

SMS Support
Business Process Outsourcing
Culture
Knowledge Base
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Customer Success
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Finance & Accounting
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Data Processing
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Content Moderation
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Technical Customer Support
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Professional Services
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Customer Support Outsourcing
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Technical Customer Support
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Customer Onboarding Solutions
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Customer Experience
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Customer Conversion Solutions
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Customer Renewals Outsourcing
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