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Our people are people people.

Our people understand customer service because they too are customers. They are consumers, parents, students, veterans and small business owners. Who better to serve a customer than a customer themselves.

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A fun-forward culture

Our passion for growth is fueled by our culture. Here, culture isn’t an empty promise on a website. We’ve cultivated a playful and encouraging atmosphere because we know that positivity catches on. We grow because we’re having fun.

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Opportunities that evolve for you

Working with SupportNinja isn’t meant to be perfect. In a world as fast-paced as ours, there will be roadblocks and challenges. We acknowledge and support your unique journey towards your own goals.

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A wider world of possibilities

With our global footprint, we’ll help you see further. Being with a global team extends your view across zones and languages—which means exposure to a wider variety of of culture and learning possibilities.

We scale our growth through diversity. It’s time to work with a multinational company.

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Our values

At SupportNinja, our values are our motivators.

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We value our people first

We lead with empathy and take care of one another.

We lead with empathy and take care of one another.

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We stay humble

We let our work speak for itself. And when change is needed, we welcome the needed adjustments.

We let our work speak for itself. And when change is needed, we welcome the needed adjustments.

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We improve daily

Every day is a chance to learn something new. We pursue improvement relentlessly.

Every day is a chance to learn something new. We pursue improvement relentlessly.

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We embrace compassionate candor

Growth requires feedback that is true and spoken with kindness.

Growth requires feedback that is true and spoken with kindness.

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We live joyfully

We know a sense of fun is not a distraction. It is both central and essential to the growth of our employees.

We know a sense of fun is not a distraction. It is both central and essential to the growth of our employees.

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Employees testimonials

“Since I started here at SupportNinja, I have had so many things that I have learned. My coworkers are always helping me to excel.”

Ninja

Mary Julie Hererria

Ninja

Mary Julie Hererria

Where we operate

The Philippines

We have two offices in the Philippines: The Sanctum, our newest office in Metro Manila, and The Hideout in Clark. Combined they offer about 950 seats.

Remote

Launched in late 2021, our remote initiative has been growing. From the United States to the Philippines, you can find a Ninja.

United States

Our new SupportNinja headquarters and office is located in Dallas, TX. It has approximately 17,000 sq. ft. or 1500 sq. meters of space and 128 seats for onsite Ninjas.

And remote

All over the world

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