Testimonials On Ninja Customer Support

Microlending Platform

As an international nonprofit, Kiva's mission is to "expand financial access to help underserved communities thrive." With the help of SupportNinja, Kiva has been able to meet the needs of their lenders and steadily increase their Net Promoter Score (NPS).

We hate to brag, but are flattered when our clients do it for us.

"SupportNinja is really responsive and flexible based on our needs. But what we’re really, really happy about is the Ninjas and their commitment to the brand. They’re like an extension of our team!"

Sudip Dasgupta

Head of Customer Experience, Product Madness

Sudip Dasgupta

Head of Customer Experience, Product Madness

"Our partnership with SupportNinja has helped meet client demands we couldn’t handle internally. They have also given us great referrals with a much shorter sales cycle than we typically see."

Michael Hanson

VP Growth, CloudTask

Michael Hanson

VP Growth, CloudTask

"I love the communication that we have with management, especially when we need to address something. It gets handled really quickly! Beyond this, I get great support, they're reliable and they get the job done."

Lorna Quijano

Full Service Manager, RedWeek

Lorna Quijano

Full Service Manager, RedWeek

"SupportNinja has really been flexible with us as we’re growing the business, and have been really responsive and accommodating. They’ve been integral to helping our business grow."